Shipping & Returns

SHIPPING

- Shipping USPS First Class or Priority will take 3-7 days.

- I usually produce items in the order that they are received. Based on my average number of orders this typically falls within a 3 to 7 day PRODUCTION time prior to shipping.

- From time to time, I get an order larger than usual. If there are multiple orders queued up ahead of yours it may take longer than usual, so please be patient. I try my very best to keep within the 3 to 7 day range and will contact you if I think that time period will be exceeded. Please message me with concerns or questions.

- Please feel free to contact me or inquire in the "Message To Seller" field if you have a specific delivery deadline. I'll do my best to accommodate your request. I ship all items via USPS First Class or Priority mail based on location and package weight. Rush orders and Express shipping may be available for an additional fee. I will let you know of the additional charges prior to shipping.

* Purchases made during peak holiday season may take longer.

RETURNS / REFUNDS

- It is extremely important to me that you are happy with your purchase. If for any reason you are not satisfied, you may return the item within 7 days for a full refund (not including shipping).

- I do not do any returns for custom orders.

* Please coordinate the items being returned to me prior to shipping via email or message. I must receive an email to boltwestbypal [!at] gmail.com within 7 days of receiving the item if you would like an exchange or refund. I also must receive the packaged product as it was sent, without blemishes within 14 days of the original purchase. If for any reason you cannot ship within 14 days, please message me.

-Your money will be refunded when we have received the item in the same condition it was sent.